Booking Conditions

GENERAL

  • Rates are subject to change at any time without warning.
  • Accommodations and airfare seats are subject to availability until paid.
  • Down payment to reserve the slots is non-refundable, non-transferable, and non-rebookable.
  • Full payment should be made on or before the specified deadline. Otherwise, slot/s will be released automatically and down payment forfeited.
  • Any unused portion of any land arrangement is non-refundable, non-transferable, and non-rebookable.
  • Additional costs incurred from any incident that a guest tests positive for COVID-19 will be at the guest’s own expense.
  • Guests are responsible for their own personal choices while traveling, obtaining all required travel documents, visas & permits, and for complying with the laws, regulations, orders, demands, & travel requirements of countries of origin, destination, or transit.
  • Juan Can Fly Travel and Tours will not be liable for any incidents that may occur during the trip because of guest’s personal choices, negligence in acquiring required travel documents, visas & permits, and for non-compliance with the laws, regulations, orders, demands, & travel requirements of countries of origin, destination, or transit.
  • Unused services (e.g. when a guest suddenly falls ill or is offloaded by Immigration Officers) are non-refundable, non-transferable, and non-rebookable. Guests may refer to their purchase travel insurance, if any, for coverage, if any.
  • Juan Can Fly Travel and Tours package cost is non-refundable, non-transferable and non-rebookable for guests who fail the immigration process in any international airport. No refund will be extended for any unused services or refused entry due to unvaccinated status, no show, or offloading. Not showing up on booked dates will render our services forfeited.
  • In case of Force Majeure (eg. Emergencies, Accidents, Storms, Rallies, Typhoons, etc.), fortuitous events, delayed/canceled flights, client’s error, client’s health condition, or all other causes beyond our control, ALBRESSA Travel and Tours will not be liable for arrangements, surcharges/penalties imposed by the airline, hotel/resort and other suppliers.
  • For international destinations, guests should have a valid passport with at least six (6) months validity from the last day of any booked international travel. It is the sole responsibility of the passenger to comply with differing passport validity/rules per country.
  • Juan Can Fly Travel and Tours is not liable nor responsible in the event that a guest disallowed to travel due to an expired or expiring passport or in the vent that a guest fails to present proper travel documents and the applicable valid visas.
  • It is the sole responsibility of the guest to follow all laws and regulations in obtaining all necessary visas, travel authorizations, travel permits, travel documents, travel clearances, and all types of documents needed and required by the Immigration, the Customs, and the airline.
  • Once the guest's reservation fee, documents, and/or personal information are received, the guest agrees to Juan Can Fly Travel and Tours’ terms & conditions and be bound by The Data Privacy Act Of 2012: Republic Act 10173.
  • Rates are subject to change at any time without warning.
  • Accommodations and airfare seats are subject to availability until paid.
  • Down payment to reserve the slots is non-refundable, non-transferable, and non-rebookable.
  • Full payment should be made on or before the specified deadline. Otherwise, slot/s will be released automatically and down payment forfeited.
  • Any unused portion of any land arrangement is non-refundable, non-transferable, and non-rebookable.
  • Additional costs incurred from any incident that a guest tests positive for COVID-19 will be at the guest’s own expense.
  • Guests are responsible for their own personal choices while traveling, obtaining all required travel documents, visas & permits, and for complying with the laws, regulations, orders, demands, & travel requirements of countries of origin, destination, or transit.
  • Juan Can Fly Travel and Tours will not be liable for any incidents that may occur during the trip because of guest’s personal choices, negligence in acquiring required travel documents, visas & permits, and for non-compliance with the laws, regulations, orders, demands, & travel requirements of countries of origin, destination, or transit.
  • Unused services (e.g. when a guest suddenly falls ill or is offloaded by Immigration Officers) are non-refundable, non-transferable, and non-rebookable. Guests may refer to their purchase travel insurance, if any, for coverage, if any.
  • Juan Can Fly Travel and Tours package cost is non-refundable, non-transferable and non-rebookable for guests who fail the immigration process in any international airport. No refund will be extended for any unused services or refused entry due to unvaccinated status, no show, or offloading. Not showing up on booked dates will render our services forfeited.
  • In case of Force Majeure (eg. Emergencies, Accidents, Storms, Rallies, Typhoons, etc.), fortuitous events, delayed/canceled flights, client’s error, client’s health condition, or all other causes beyond our control, ALBRESSA Travel and Tours will not be liable for arrangements, surcharges/penalties imposed by the airline, hotel/resort and other suppliers.
  • For international destinations, guests should have a valid passport with at least six (6) months validity from the last day of any booked international travel. It is the sole responsibility of the passenger to comply with differing passport validity/rules per country.
  • Juan Can Fly Travel and Tours is not liable nor responsible in the event that a guest disallowed to travel due to an expired or expiring passport or in the vent that a guest fails to present proper travel documents and the applicable valid visas.
  • It is the sole responsibility of the guest to follow all laws and regulations in obtaining all necessary visas, travel authorizations, travel permits, travel documents, travel clearances, and all types of documents needed and required by the Immigration, the Customs, and the airline.
  • Once the guest's reservation fee, documents, and/or personal information are received, the guest agrees to Juan Can Fly Travel and Tours’ terms & conditions and be bound by The Data Privacy Act Of 2012: Republic Act 10173.

TOUR ARRANGEMENTS

  • Tours & Transfers timing mentioned in the itinerary are tentative. The driver will advise the exact timing upon arrival. The itinerary may change due to local weather conditions or any other unavoidable circumstances.
  • All the itinerary timings are pre-arranged by Juan Can Fly Travel and Tours before arrival.
  • Strictly no cancellation and modification upon confirmation of booking. Down payment made for booking reservations is synonymous to confirmation of booking.
  • No amendments of itinerary timings are allowed after the day of arrival.
  • For any last-minute amendment after the day of arrival, guests are to arrange directly with the assigned driver.
  • All transfers are based on a point-to-point basis. Any additional pickup/drop off points are subject to additional charges.
  • Guests need to make sure to take their personal belongings with them when they get off the van/bus and also during touring. Juan Can Fly Travel and Tours will not take any responsibility for any loss.
  • All guests are obliged to follow the given itinerary and must return on the date specified on the tickets. In the event that a guest does not return as scheduled, a corresponing fee will be charged and will be reported to the Bureau of Immigration. This is to protect our travel partners.
  • Guests should be in the lobby 10 mins before pick-up time for the tour/departure to airport transfer pick up. Juan Can Fly Travel and Tours will not be held liable if guests fail to get seats in the coach arrangement resulting in an unnecessary incident.

VISA RELATED SERVICES

  • All Service Fees, including assessment fees are non-refundable regardless of the Cancellation, Granting, Withdrawal, Termination, and Denial of Applications.
  • The Embassy does not give explanations for the Cancellation, Granting, Withdrawal, Termination, and Denial of Applications.
  • The Embassy does not give explanations for the Cancellation, Granting, Withdrawal, Termination, and Denial of Applications.
  • Juan Can Fly Travel and Tours is not liable for any damages including loss of passports and/or documents during shipment.
  • Regular processing time will be followed unless extended by the Embassy.
  • Visa approval is at the discretion of the visa officers. Hence, there is no guarantee of 100% approval.
  • Visa submission to the Embassy is made within 4 working days after the complete documents have been received by Juan Can Fly Travel and Tours, provided that there are no additional requirements needed. Submit the visa application to Juan Can Fly Travel and Tours at least 2 months prior to the travel date as there are times when the visa officer requests for additional documents.
  • Any Guest whose visa application is denied application may reapply after 6 months.
  • Complete the required visa requirements on or before the deadline of submission. Juan Can Fly Travel and Tours will not be liable for any delayed processing, or non-issuance of visa of any visa application submitted beyond the target date of submission.
  • Processing days of a visa application is subject to the embassy consul’s discretion. Juan Can Fly Travel and Tours will not be accountable for sudden changes but will inform the guest of any new time-line.
  • The Embassy may still request for additional documents which is beyond Juan Can Fly Travel and Tours’ control. Submission of new documents must be done immediately. Juan Can Fly Travel and Tours will not be liable for any late submission that may cause delay in the results of the application.
  • Juan Can Fly Travel and Tours will not provide visa status over the phone or online and does not have the capability to provide reasons for denial as this is the discretion of the visa officer.